HelpDEZk access is done by an internet browser. Supported browsers:
- Google Chrome.
- Mozilla Firefox.
- Internet Explorer 8 (Not Recommended) and 9.
You can access HelpDEZk by entering a valid username and password.
HelpDEZk has three access profiles:
|User||This profile allows access to opening requests and monitoring requests that this user opened. It also gives the possibility to insert request notes and access other especific modules for users.|
|Operator||Operators have all the abilities that users have, but they also have the ability to manage requests from other users and access the attendance module.|
|Admin||Can access all the system's configuration. Can also work as an operator.|